Shipping policy

Shipping Policy – NATYAM

At NATYAM, we are committed to delivering your orders safely and on time. As many of our products are crafted with care, shipping timelines may vary depending on the nature of the product.

1. Order Processing Time
• Ready-to-ship products: Dispatched within 1–2 business days
• Made-to-order / customized products: Dispatched within 3–7 business days
• Orders are processed only after successful payment confirmation (except Cash on Delivery orders, where applicable)

2. Shipping Time
• Delivery within India: 3–7 business days after dispatch
• Remote locations may take longer depending on courier service availability

3. Shipping Charges
• Shipping charges (if any) will be calculated and displayed at checkout
• Free shipping may be offered on selected products or promotions

4. Order Tracking
• Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp
• Customers can track their shipment in real time using the provided link

5. Delivery Delays
• While we aim to deliver within the estimated timeline, delays may occur due to:
– Courier service issues
– Weather conditions
– Public holidays or unforeseen circumstances
• NATYAM is not liable for delays caused by third-party logistics providers

6. Incorrect Address / Failed Delivery
• Customers are responsible for providing accurate shipping details
• If a delivery fails due to incorrect address or unavailability, re-shipping charges may apply

7. Damaged or Tampered Packages
• If you receive a package that appears damaged or tampered with, please do not accept it and contact us immediately
• If accepted, report the issue within 48 hours with clear photos/videos

8. International Shipping
• Currently, we [do/do not] offer international shipping
(If yes, mention delivery timelines, customs duties, and additional charges clearly)

9. Contact Us
For any shipping-related queries, please reach out to us:
Email: [your email]
WhatsApp: [your number]

NATYAM — Designed for the Stage.